From today, every Stack Audio order ships free, wherever you are in the world and whatever you order. At the same time, our money-back guarantee now runs for 90 days, up from 60.
We want trying our products to be as easy as possible. You shouldn’t have to weigh up a shipping charge before finding out what a SERENE Mat or a set of AUVA isolators does in your own system, and good audio takes time to judge. These two changes take both of those concerns away.
Free shipping on every order
There is no minimum spend and no threshold to reach. A single SERENE Mat ships free, just as a full set of AUVA isolators does.
- Every country, every order. No shipping charge at checkout.
- Local dispatch. Orders leave within 2 working days from our fulfilment centres in the UK, the EU (Netherlands), the USA and Australia, fully tracked.
- No surprises. In the UK, EU, USA and Australia, taxes and import charges are already included in the price, so what you see at checkout is what you pay.
Orders to other countries ship free from our UK fulfilment centre. They are sent with duties unpaid, so your country’s import duties and taxes may be charged on delivery.
A 90-day money-back guarantee
You now have three months to live with your Stack Audio products, in your own system and with your own music. If they aren’t for you, tell us within 90 days of delivery: we’ll arrange collection free of charge and refund your order in full, subject to the parts being complete and undamaged.
Free to try, free to send back. You can read the details in our Shipping & Returns policy.